employment opportunities

Customer Service Representative
Territory Sales Manager
Sales Trainee

Extron is the North American Manufacturer and exclusive source in North America for the Knurr line of enclosures for electronics -- rack mount enclosures, mobile electronics carts, and control station consoles. See KnurrUSA.com for more details on the world's premier line of electronics enclosures used the leading companies in almost every industry across the globe.

At Knurr USA, we bring “German-engineered and American-made” customizable mobile carts, racks and enclosures to North America by delivering perfect-fit solutions to end users and OEMs whose needs cannot be effectively met by standard off-the-shelf products.

  • Customer Service Representative

    Extron Logistics is seeking an experienced, well-organized individual to provide support for our very busy customer management team. This individual will develop an intimate knowledge of the customer’s needs in order to handle customer inquiries and processes with the best interest of both customer and company.

    Our customer management team is fast-paced and needs someone who is efficient and focused:

    REQUIRED SKILLS AND CHARACTERISTICS

    • Able to deal with customer issues in a supportive manner
    • Ability to communicate clearly in English, both in writing and in speech
    • Clearly convey specific details to team and to customers, as needed
    • Accuracy and attention to detail
    • Good organizational skills
    • Computer literate (Word, Excel, Outlook) and keyboard skills
    • Knowledge of ERP system is helpful
    • Ability to work under pressure and to deadlines
    • Ability to be a vital part of the team
    • Good administrative skills
    • Quick to learn
    • Proactive.

    EXPERIENCE REQUIRED

    • Minimum 1 year in an office environment assisting customer service or sales
    • Experience working in a manufacturing company is very helpful
    • Job order data entry
    • Handling out of warranty customers
    • Knowledge of purchasing processes
    • Local search -- no relocation..

    To apply, please send your resume and cover letter to jobs@extroninc.com

    EOE M/F/D/V

  • Territory Sales Manager - Knurr

    We are seeking a Territory Sales Manager to develop and sell into the untapped Knurr market for custom mobile carts and racks and enclosures in the San Francisco Bay Area. This role is ideal for a self-driven, results-focused sales professional who is skilled at developing a new greenfield market.

    RESPONSIBILITIES

    • Identify market opportunities and sell new business through networking and prospecting.
    • Articulate Knurr’s value message and differentiation.
    • Discover prospect’s requirements and translate them into a custom solution.
    • Full sales cycle responsibility including targeting, opportunity identification, qualification, solution development, proposal, negotiate, closing, post-sales follow up and continued customer growth.
    • Meet and exceed sales metrics.
    • Develop and implement territory sales plan and forecast.
    • Capture and leverage competitive information and industry information.
    • Effectively collaborate with all functions across Knurr.

     

    REQUIREMENTS AND QUALIFICATIONS

    • Results focused with a track record of sales success.
    • BS/BA with 7+ years of sales experience.
    • Experience selling custom electronics racks and enclosures and/or mobile carts.
    • Able to leverage your existing network of contacts in the following verticals:  medical, test & measurement, electronics, defense/aerospace, automotive, utilities and education.
    • Independent self-starter with the knowledge, competencies and ability to rapidly penetrate and develop a new market.
    • Well organized and articulate.

     

    This is an ideal opportunity to open an untapped market and build a revenue stream that will take your career to the next level.

    To apply, please send your resume and cover letter to jobs@extroninc.com

    EOE

  • Sales Trainee - B2B Electronics Industry

    Are you ready to begin your career or start a new career in sales?  Do you have strong communication skills? Are you confident, self-motivated, technically oriented, driven to succeed and coachable?

    If you answered “yes” to these questions, then look into this unique opportunity to learn professional selling skills while developing a customer base. Consider this boot camp for your personal and professional growth.

    You will learn about multiple product offerings and the selling skills needed to call on the electronics community. We only want the best because our customers deserve the best.

    Responsibilities include cold calling to generate additional and new business, process required paperwork, data entry into sales database, attending sales meetings and other duties as assigned. Must have great people skills and good oral and written communication skills.

    Education/Experience:  None required and willing to train the right individuals. Must have exceptional customer service, communication, and people skills. Must be computer literate.

    TELL US ABOUT YOURSELF!

    We will be focusing on your cover letter more than your resume. We want to know who you are and why you will be successful! What unique qualifications will set you apart from others applying for this position?

    Don't hold back!


    This is an ideal opportunity to take your career to the next level.

    To apply, please send your resume and cover letter to jobs@extroninc.com

    EOE